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Poynt Card Reader Help
Get started with the Poynt Card Reader
Learn how to order, set up and connect your Poynt Card Reader
- Dive in: GoDaddy Poynt Card Reader articles
- Get started with the GoDaddy Poynt Card Reader
- What's included with my GoDaddy Poynt Card Reader?
- What devices are available with GoDaddy Payments?
- Order a GoDaddy Smart Terminal Duo or GoDaddy Poynt Card Reader
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
Using the Poynt Card Reader
Sync with the GoDaddy mobile app, learn what the LED lights mean and manage the devices in your account
Process orders, payments and transactions
Process orders with your Poynt Card Reader, review payouts, and learn about refunds and chargebacks
- Process a credit card transaction with the GoDaddy Poynt Card Reader
- Process a transaction with the GoDaddy mobile app
- Create an order in the GoDaddy mobile app
- View my orders
- View my transactions
- View my payouts
- Why do I have a suspended payment?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
Troubleshoot the Poynt Card Reader
Get help with power problems, sync issues, card reader errors, physical damage and more
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items and check warranty info
Learn about GoDaddy Payments
Learn about the features available with GoDaddy Payments