Applies to: GoDaddy Payments, Poynt Smart Terminal

GoDaddy Help

Create and apply product fees

Create and manage custom product or order fees from the GoDaddy Smart Terminal Duo or through the Payments Hub in your web browser. Fees that are already associated with an item or catalog will be automatically applied during the order process.

You can also manually apply a fee to a specific product or order when you create the order in the Register app.

Note: You will need to create a catalog and assign it to your GoDaddy Smart Terminal Duo if you haven't already.

Create fees in your Payments Hub

Create fees through the Payments Hub in your web browser to apply to a specific catalog, category or item. Applicable fees are automatically added during the order process.

  1. Sign in to your Selling In Person Overview page (use your GoDaddy username and password).
  2. Select the Catalogs tab.
  3. Select Fees.
  4. Select Add Fee.
  5. In the Code field, enter a name to help differentiate this fee from others you create.
  6. Set the Type to either Percentage % or Fixed amount.
  7. Enter a fee Percentage (%) or Amount ($).
  8. Switch on the Apply before tax toggle to apply the fee before tax is applied to the order.
  9. In the Context field, select whether to apply the fee at the Order level or Item level.
  10. In the Catalog field, select the catalog to which the fee applies.
  11. Select Save.

Create fees on the GoDaddy Smart Terminal Duo

Create fees in your GoDaddy Smart Terminal Duo to apply to a specific catalog, category or item. Applicable fees are automatically added during the order process.

  1. On the GoDaddy Smart Terminal Duo home screen, tap Catalog. To change to a different catalog, tap Switch, then tap the catalog name.
  2. Apply a fee to items in a specific category or to all items in the catalog:
    • All items in a category: Tap the category name, tap Fee, and then tap Add Fee.
    • All items in the catalog: Tap Fee and then tap Add Fee.
  3. In the Code field, enter a name to help differentiate this fee from others you create.
  4. Set the Type to either % (percentage) or $ (fixed amount).
  5. Enter a fee Percent (%) or Amount ($).
  6. Switch on the Pre-Tax toggle to apply the fee before tax is applied to the order.
  7. Tap Done.

Apply fees to an order

Fees that are already associated with an item or catalog will be automatically applied during the order process. You can also manually apply a fee to a specific product or order when you create the order.

  1. On the GoDaddy Smart Terminal Duo home screen, tap Register.
  2. Create an order.
  3. Manually apply a fee to a specific product in the order or to the full order:
    • Specific product: Tap Order Details, then tap the pencil icon Edit icon to the left of the item name. Tap +Add next to Fees, then apply either a Preset or Custom fee.
    • Full order: Tap More, then tap Fees. Apply either a Preset or Custom fee.
  4. Tap Update.
  5. Complete the transaction with the customer's desired form of payment.

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