Verify my SSL certificate request for a primary domain on a 123 Reg hosting account like Linux (cPanel), Windows (Plesk), or a Website Builder v7 site
Before we can issue your certificate, we're required to verify that you control the domain(s) that you are requesting the certificate for.
To speed things up and leave you with time to work on other things, we try to do the verification with information we already have or with information we can get from third parties. If we need additional information, our verification team will reach out to help you get your certificate approved.
We usually issue certificates within 24 hours of receiving everything that's required to approve the certificate. We'll send an email when your certificate is issued.
After your certificate is issued
We've already installed your certificate for you. To protect all of your site traffic, you may need to redirect your site traffic from HTTP to HTTPS.
We run three checks to verify that the customer owns the domain name. We've listed them in order below to help you troubleshoot customers' issues, but your customer needs to complete the domain verification on their end.
Shopper Check
We check our system to see if the certificate's domain name is in the same account as the SSL certificate. If it is, we validate ownership.
AGDAE
We automatically send a verification email to admin@, administrator@, hostmaster@, postmaster@, and webmaster@ every 24 hours. If the customer does not already have one of these email addresses set up, you can walk them through creating one.
Manual Verification
We email the customer account owner a TXT DNS record or the contents of an HTML page; they must add this to the domain's DNS zone file or Web page, respectively (more info). After completing that step, they can select on "Check my update" or give our system up to an hour to find the DNS record or HTML page. Keep in mind that your customer cannot use HTML verification on Wildcard SSL certificates.
